Purpose-built for healthcare data. Flexible enough to fit how you work.
Healthcare data and chart retrieval often break down across disconnected systems, teams, and handoffs. Sherpas brings software and services together to deliver connected, coordinated workflows for every client we serve.
OneView
OneView replaces the spreadsheets, status emails, and guesswork that come with chart retrieval. Purpose-built versions for providers, payers, and retrieval partners give each audience real-time visibility into every project, request, and delivery.
OneView Provider
Your window into everything Sherpas is handling on your behalf. Track every chart request, audit, and release of information in one place, without making a single phone call. Secure, 24/7, and updated in real time.
Real-time chart status on every active request, across all requesters and audit types
Full transmission history with exact date, time, and delivery destination for every completed release
Chart list uploads for providers who want to submit chart requests directly through the portal
Secure 24/7 access protected by multi-factor authentication
15+ years of active development and continuous improvement
Not yet a client? Talk to our team to get started.
OneView Payer
360° visibility into your retrieval program. A single, real-time dashboard for every chase, every provider, and every invoice. Purpose-built for health plan program teams managing risk adjustment and quality reporting.
Live retrieval tracking across every project and every chart, from initiation to delivery
Full transmission history with secure 24/7 access and multi-factor authentication
Project-level visibility for HEDIS, MRA, RADV, ACA, and other audit programs
Built to reduce re-retrieval — the same chart doesn't need to be requested again for the next retrieval project
One platform in place of dozens of spreadsheets
Not yet a client? Talk to our team to get started.
How Sherpas serves the healthcare data ecosystem.
Sherpas supports providers, payers, and retrieval partners with flexible software and service solutions built around the way healthcare data actually moves. Whether your team needs technology, hands-on support, or both, Sherpas helps reduce fragmentation across systems, workflows, and stakeholders.
For providers: release of information, end to end.
Requesting a chart from a provider partnered with Sherpas? Request a record.
Chart retrieval at scale. No prior provider relationship required.
ZING
ZING is Sherpas’ proprietary automation technology for high-volume chart retrieval. Built in-house and designed to integrate with FHIR-compatible EHRs, ZING helps retrieve charts faster, reduce manual touchpoints, and support more consistent results across scalable retrieval projects.
Proprietary
Built by Sherpas
Introduced 2024
Named after TenZING Norgay
When ZING applies, high-volume retrieval moves at a pace that changes what's achievable within a project cycle.
A 1,000-patient list that takes hours manually takes roughly 44 minutes with ZING, including file preparation and delivery. For projects with tight submission windows, that difference is material.
Interfaces directly with Sherpas' internal Everest infrastructure
Intelligently searches and retrieves relevant chart information without manual intervention
Reduces PHI exposure by limiting the number of people accessing provider systems
Delivers charts in real time directly to requesters
FHIR standards compliant
Built for straightforward connection to all FHIR-ready EHRs
Where a provider has a supported EHR system or grants API access, Sherpas can deploy ZING using a secure, industry-standard approach. This allows chart retrieval to move through a more automated workflow while keeping technical requirements clear and manageable. Full integration details are available on our How It Works page.
Want to see how Sherpas fits your organization?
Our solutions are built around your situation. Talk to our team and find out how we fit into yours.
