REQUEST A RECORD

Submit a medical record request

Your provider uses Sherpas to manage record requests. Tell us what type of request you're submitting and we'll make sure it reaches the right team.

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What type of request are you submitting?

Non-audit request — Life, legal, and disability

Individual record requests for legal proceedings, life insurance evaluations, disability determinations, or continuity of care.

Types: Life insurance · Legal · Disability · Workers comp Transfer of care · Continuity of care

Audit request — Chart audits and reviews

Batch or large-volume record requests for payer audits, quality reviews, risk adjustment, and coding validation.

Types: MRA · HEDIS · RADV · ACA · Validation

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Upload your Request

Drag and drop your files here.

Your provider uses Sherpas to manage record requests. Tell us what type of request you're submitting and we'll make sure it reaches the right team.

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Tell us about your request

Your name or organization

Patient name (if known)

Provider or facility name

Your email address

You'll receive an email confirmation immediately. Your request will be routed to the correct team based on your selection above.

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Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Prefer to reach a specific team directly?

Non-audit — Life, legal, disability

ROI team

Phone: 1-800-XXX-XXXX

Fax: XXX-XXX-XXXX

Email: roi@sherpashcs.com

Audit — MRA, HEDIS, RADV, ACA

Copy service team

Phone: 1-800-XXX-XXXX

Fax: XXX-XXX-XXXX

Email: copypartner@sherpashcs.com

Looking to partner with Sherpas for retrieval at scale?

If your organization needs bulk chart retrieval across multiple providers, that's a different conversation.

Retrieval partnership model

Healthcare data retrieval and management support built for providers, payers, and retrieval partners.