Scanning Sherpas Is Now Sherpas Healthcare Solutions: FAQ

Published on
June 10, 2026

Scanning Sherpas is now Sherpas Healthcare Solutions. Our name is changing to better reflect the broader role we play in helping healthcare organizations manage medical record retrieval, data movement, and operational support.

While our name and email domain are changing, our team, leadership, services, and commitment to our clients remain the same.

Beginning July 1, 2026, official emails from our team will come from sherpashcs.com instead of scanningsherpas.com.

What’s Changing?

As part of our brand refresh, a few client-facing details are being updated:

  • Our company name is changing from Scanning Sherpas to Sherpas Healthcare Solutions.
  • Our email domain is changing from scanningsherpas.com to sherpashcs.com.
  • Our website will reflect the Sherpas Healthcare Solutions name and brand.
  • You may begin seeing updated logos, email signatures, and branded materials from our team.

What’s Staying the Same?

The company behind the name remains the same. Clients can continue to expect the same trusted support, communication, and service continuity.

  • Our team is not changing.
  • Our leadership is not changing.
  • Our services are not changing as part of the brand update.
  • Your existing Sherpas contacts remain the same.
  • Your current work with our team will continue without interruption.

Common Questions

Q: Is this email legitimate?
Yes. Beginning July 1, 2026, official emails from our team will come from the sherpashcs.com domain. This change is part of our official rebrand from Scanning Sherpas to Sherpas Healthcare Solutions.

Q: Am I being phished?
We understand why a new email domain may raise questions. The sherpashcs.com domain is part of the official Sherpas Healthcare Solutions rebrand. If you are unsure about an email, please contact your known Sherpas representative directly before clicking links, sharing information, or taking action.

Q: Is Scanning Sherpas under new management?
No. This is a brand and name update only. Our leadership, ownership, and team remain the same.

Q: What changes are being made to the team or services?
No changes are being made to the team or services as part of the brand update. Clients can continue working with the same teams and receiving the same support they rely on today.

Q: Do I need to update my contacts or email filters?
Yes, we recommend adding sherpashcs.com to your approved contacts or safe sender list to help ensure continued email delivery.

Q: What is the new URL for the Sherpas portal?
The new Sherpas portal login is: portal.sherpashealthcaresolutions.com

If you are unsure whether a link is legitimate, contact your known Sherpas Healthcare Solutions representative before entering login information.

Q: Who should I contact with questions or concerns?
Please contact your existing Sherpas Healthcare Solutions representative or hello@sherpashcs.com. We can confirm the domain change and answer any questions related to the brand update.

A Note on Email Security

We know that domain changes can create uncertainty, especially with the rise of phishing and impersonation attempts. This page was created to help clients and partners verify the transition and feel confident that communications from sherpashcs.com are part of the official Sherpas Healthcare Solutions brand update.

If anything looks unusual or unexpected, please contact your known Sherpas representative directly before clicking links, sharing information, or taking action.

Still have questions?

Your existing Sherpas Healthcare Solutions contact is the best person to help confirm any details related to the brand update, domain change, or portal access.

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